Cancellation/Refund Policy
Effective Date: 13-Jan-2025
At Sam Data Services, we strive to provide high-quality digital products and services. Due to the nature of digital products, all sales are final, and we are unable to offer returns or refunds once a purchase has been completed. Please read this policy carefully before making a purchase.
1. General Policy
All products sold on our website (www.samdataservices.com) are digital in nature. Once the product has been delivered or downloaded, it is deemed used, and no cancellations or refunds will be processed.
2. Exceptions
We may provide a refund under the following exceptional circumstances:
- If you are charged multiple times for the same product due to a technical issue. In such cases, duplicate charges will be refunded.
- If there is a critical technical issue that prevents the product from functioning as advertised, and our support team is unable to resolve it.
Any refund requests under the above circumstances must be submitted to our support team within 7 days of purchase.
3. Eligibility for Refund
To be eligible for a refund under exceptional circumstances, you must:
- Provide proof of purchase, such as the order ID or receipt.
- Submit a detailed explanation of the issue, including screenshots or videos (if applicable).
- Allow our support team reasonable time to investigate and attempt to resolve the issue.
4. Refund Process
If your refund request is approved, we will process the refund within 5-7 business days. The refund will be credited to the original payment method used during the purchase.
5. Non-Refundable Products
The following are not eligible for refunds:
- Products that have been successfully downloaded and activated.
- Products purchased under promotional offers or discounts.
- Failure to use the product due to incompatibility with your system or lack of required resources.
6. Contact Support
If you have any questions or need assistance regarding this policy, please contact our support team:
Sam Data Services
Email: info@samdataservices.com
Phone: +91 9030 38 7947
Address:#206/B, 2nd Floor, Shivam Elite, Above Union Bank, Suncity, Bandlaguda Jagir, Hyderabad, Telangana - 500091
7. Changes to This Policy
We reserve the right to update or change this Cancellation/Refund Policy at any time. Any changes will be effective immediately upon posting on this page, with the revised "Effective Date."
for excellence.